Return and Refund Policy
• If for any reason you are not satisfied with your purchase and choose to return it, Lisa Bisbee artist will issue a refund, less shipping costs, within 30 days. Exempt are custom orders. This money back guarantee is subject to the following terms, conditions & exceptions:
• The patron must contact Lisa Bisbee artist within 14 days of receipt of the product with the wish to return or exchange the item, and request return authorization and instructions. The patron is responsible for shipping costs. The product must be returned to Lisa Bisbee artist within 30 days of its original ship date. The patron is responsible for assuring the product is returned to Lisa Bisbee artist on the time schedule above.
• The money back guarantee requires the product to be returned in its original packaging, in the original condition. Lisa Bisbee artist reserves the right to accept a return without refund for any product that is damaged, or to reduce the refundable amount to compensate for damage. If Lisa Bisbee artist decides to take this action, it will contact the purchaser to explain the options.
• Any refund transaction will be processed using the same credit card used for the original purchase.
• Lisa Bisbee artist reserves the right to retract this offer unilaterally for any individual or organization, at any time, for any reason. If retracted, this will not affect any previous orders shipped during the time the money back guarantee was in effect. Purchasers with orders in process, which have not yet shipped, will be contacted if the money back guarantee is retracted.
• Please contact customer service, 252-649-1712 or email art@LisaBisbee.com or visit in person at 228 Craven Street, New Bern, NC 28560.
• If for any reason you are not satisfied with your purchase and choose to return it, Lisa Bisbee artist will issue a refund, less shipping costs, within 30 days. Exempt are custom orders. This money back guarantee is subject to the following terms, conditions & exceptions:
• The patron must contact Lisa Bisbee artist within 14 days of receipt of the product with the wish to return or exchange the item, and request return authorization and instructions. The patron is responsible for shipping costs. The product must be returned to Lisa Bisbee artist within 30 days of its original ship date. The patron is responsible for assuring the product is returned to Lisa Bisbee artist on the time schedule above.
• The money back guarantee requires the product to be returned in its original packaging, in the original condition. Lisa Bisbee artist reserves the right to accept a return without refund for any product that is damaged, or to reduce the refundable amount to compensate for damage. If Lisa Bisbee artist decides to take this action, it will contact the purchaser to explain the options.
• Any refund transaction will be processed using the same credit card used for the original purchase.
• Lisa Bisbee artist reserves the right to retract this offer unilaterally for any individual or organization, at any time, for any reason. If retracted, this will not affect any previous orders shipped during the time the money back guarantee was in effect. Purchasers with orders in process, which have not yet shipped, will be contacted if the money back guarantee is retracted.
• Please contact customer service, 252-649-1712 or email art@LisaBisbee.com or visit in person at 228 Craven Street, New Bern, NC 28560.